When a message is being read via Outlook on the Web (OWA) or via EAS on a smartphone or tablet, the recall will not work. The recipient must have an active connection with Exchange. When Cached Exchange Mode is enabled and the recipient is working off-line, the recall process will fail.
Why is my recall email not working outlook?
If an Outlook recipient opens the message before opening the recall request, the recall will fail . Outlook users who have the preview pane turned on may still be able to read the recalled message, even if they haven’t opened it.
The recipient must also be using Outlook to read his/her emails. When a message is being read via Outlook on the Web (OWA) or via EAS on a smartphone or tablet, the recall will not work. The recipient must have an active connection with Exchange.
Why did my recall request fail?
Usually because they say no to the recall or the message has already been read when the recall request arrives it’ll show as failed. 08-12-2019 11:22 PM 08-12-2019 11:22 PM There can be many reasons for that, for example the message was moved to a different folder.
How do I recall a message in Outlook 2007?
Select your Recall method. Given the high probability that it could fail, it might be best to recall it with a replacement message even when you did not want to send a message in the first place.
You could be asking “Should you recall a failed text message?”
Given the high probability that it could fail, it might be best to recall it with a replacement message even when you did not want to send a message in the first place. This could be that apology message mentioned earlier so you don’t have to send yet another message.
One question we ran across in our research was “How do I recall a message that was moved?”.
The original message must arrive in the Inbox folder of the recipient. When it got moved via a rule, recalling the message is not possible. The original message must still be unread and the recipient must open the Recall message before the original message.