Com is down for you too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress. If the site is UP for us but you cannot access it, try one of our following solutions:.
, @zendesk Ops We have confirmed a network connectivity issue which is affecting customers’ ability to connect to the Zendesk and other partners across the US Service region., @zendesk, ops @rons, modern Life @Zendesk We’re currently working through a service disruption and appreciate your report.
It’s hard to say where Zendesk goes from here without Momentive, but investors seem to be more optimistic now that management has scrapped its acquisitive ambitions.
What is Zendesk and how does it work?
For those who don’t know Zendesk (Zendesk. com), it provides a software-as-a-service, or Saa. S, customer service platform. It offers a lot of tools, including helpdesk, email marketing, live chat, and customer engagement.
Zendesk Support Suite is the ultimate CX investment, enabling companies to deliver consistent, conversational service across all channels. The omnichannel platform supports popular social messaging apps like WhatsApp, Facebook Messenger, Twitter Direct Messages, and We, and chat.
You may be wondering “Is Zendesk a game changer for customer service?”
We bet you’ve even signed up for its free trial along the way, whether you use it or not. You may know Zendesk is the first, biggest customer service software. You’ve probably heard it can be a “game- changer” for your business. Someone even says it’s better than Freshdesk or any other ticketing system.
Will Zendesk’s stock rise despite today’s share price drop?
Despite today’s share price drop, Zendesk’s stock is up 19.4% since the beginning of this year. The tech company ‘s revenue guidance for the third quarter is between $250 million and $255 million. Even at the low end of guidance, Zendesk’s third-quarter 2020 revenue would be an improvement from the company’s $210.5 million in third quarter 2019.
This begs the inquiry “Should investors worry about Zendesk’s flat customer count?”
Despite management’s projections, investors still have concerns regarding the flat customer count over the last several years .
Should I use Gorgias or Zendesk?
Gorgias and Zendesk are excellent in their own way. Whether you choose Gorgias or Zendesk really depends on many factors. What type of business you’re running (i. e, a financial service or an ecommerce company) . What features and integrations you require. And how much you want to spend. So, let’s get it on. What is Zendesk ticketing system?