Firstly, go to the ‘systems diagnostics’ tab on your dashboard. Next, find the ‘settings’ section., and select it. You should now be presented with various technical data related to the Service. Now version or build that you are currently using.
How to find the Service. Now version
Log in to your instance., and type stats. Do in application navigator and hit enter. You will be able to get your instance version.
, most service Now environments that are non-government or Fed. Ramp complient live in San Jose, CA and Culpepper, Virginia (as a backup). If you want to check the software version you’re on, navigate to /stats. Do, in your instance. If you’re a Service. Now Admin, then you should already be quite familiar with HI.
Where is my ServiceNow instance located?
You can even find your instance IP Information, as well as where the physical data centers are located., most service Now environments that are non-government or Fed. Ramp complient live in San Jose, CA and Culpepper, Virginia (as a backup). If you want to check the software version you’re on, navigate to /stats. Do, in your instance.
You will see that the build name is the version you are currently on with build tags and so forth From the Service. Now GUI In service now, search for System Diagnostics then click on Stats under Stats This will provide you with the same output as the web URL append.
How to upgrade ServiceNow release version on lower instance?
Lower instances are Sandbox, Test, Dev. First clone the lower instance with the production instance and then ask for the upgrade on the selected lower instance. We can perform Service. Now release version upgrade one by one on each and every instance. The best way is to start from lower Service, and now instance.
There are some best practices that you can adopt to have a smooth Service. Now version upgrade Read the release notes for the version which you need to upgrade. Analyze the functionalities which you are using in the current environment and what is included in new release notes for those functionalities.