If the send/receive settings file (SRS file) is damaged in Outlook, it may cause the problem of Outlook rules not working. A couple more things to take a look at are: 3 solution #3: convert client-based rules into server-based rules, and 4 solution #4: delete and recreate the rules .
Another frequent question is “Why are my mail rules not working?”.
Any of these may be the culprit: 1 Rules exceed the rules quota established for your mailbox . 2 Corruption in send/receive settings file. 3 Rules set to run on one computer only. 4 Corruption using a POP3 or IMAP account.
Why is my client-based rule not working in Outlook 2016?
Client-based rules only work when Outlook email client is running. If you have created a client-based rule with the Rules Wizard, it’s indicated by this message: If a rule is not working in Outlook 2016, 2013, 2010, or other version, it’s possible that the rule is client-based and Outlook is not running when emails are received.
What can I do if my outlook rules are too large?
Here are some of the things you can try: Size matters in Outlook rules. In many cases, the size available for all your Outlook Rules will be limited to 64 KB or less. It’s not a problem if you have several simple rules to run automatically, but if you have many rules, or very complicated rules, size could be your problem.
You should be thinking “How can I reduce the size of my Outlook Rules?”
Another way to reduce the overall size of your existing rules is to get rid of those you no longer need. Clear the client only or on this machine only checkbox. It’s possible that when the rule was created, this setting was selected, which will prevent the rule from working when you access your Outlook account on a different device.