The first and biggest benefit of using Teams for your phone needs is that it helps you unify your communications and productivity channels under one roof. With Microsoft managing your phones, your instant messaging, your productivity apps, your email, your server architecture, your cloud services, and all the rest, you’re given a few benefits.
Microsoft Teams Phone refers to the capability of people to make and receive calls in Microsoft Teams. Microsoft 365 subscriptions include Teams Phone and enables calls from one Teams app to another.
Phone System enables call control and PBX capabilities in the cloud with Microsoft Teams and Skype for Business Online. With Phone System, users can use Teams or Skype for Business Online to place and receive calls, transfer calls, and mute or unmute calls.
To use Microsoft Teams as a phone system, your business needs to have one of the three Office 365 enterprise plans (named E1, E3, and E5) RECOMMENDED VIDEOS FOR YOU With E1 ($8/month per user) and E3 ($20/month per user), businesses will need to purchase additional licenses to use Teams as a phone system at $8/month per user.
Why should you use Microsoft Teams?
Since its launch, Microsoft Teamshas become the fastest growing app in Microsoft’s history with more than 330,000 companies worldwide using it. If you’re working in one of those companies, then you’re probably finding new ways to use the app on a daily basis. But if you’re not, here are 5 reasons why you should consider using Teams today.
Is Microsoft Teams a good choice for your business?
On the plus side, Microsoft Teams offers capabilities beyond those traditionally associated with phone systems, such as video calls, chat and file storage. Where it comes up short is with providing businesses with enterprise-level PBX call features, such as multi-location calls, call routing, queuing and call reporting.
How does business voice work with Microsoft Teams?
Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web, and desk phones. Around-the-clock customer support seven days a week, backed by Microsoft. Business Voice requires a Microsoft 365 subscription that includes Microsoft Teams. 3 If you don’t have a Microsoft 365 subscription, you can purchase one here.
How does phone system work with Skype for business and teams?
Phone System users can click a name in their address book, and Skype for Business or Microsoft Teams calls to that person. To place and receive calls, Phone System users can use their mobile devices, a headset with a laptop or PC, or one of many IP phones that work with Skype for Business and Microsoft Teams.