A Business Voice licence allows Teams users to make external as well as internal calls in a fully secure Microsoft environment, with everything managed within an intuitive Teams client. So, now you know how to make external calls from Teams, did you also know … You can be in two Teams meetings at once if you use the desktop app for one and the browser for the other. Just start one meeting in the app, and then the second meeting in the browser by cutting and pasting the meeting URL.
In recent years, telecom companies have enhanced Microsoft Teams with voice capabilities, so it is helpful for businesses wanting to replace their traditional phone systems with a more robust infrastructure to keep everyone connected. In short, this process allows Microsoft Teams to make external calls plus other phone features.
” The answer is yes, with the help of a trusted telecom partner. After realizing its limitations, IT and telecom companies began to think of ways to integrate Microsoft Teams with voice calling.
At first glance, this is a simple short-cut to providing external call capabilities with Teams. There are no additional fees levied by Microsoft. If you already have one of these other calling apps, you can make it slightly more convenient to access with Teams. It’s a fast way to “get the job done”.
Can Microsoft Teams make phone calls?
In short, this process allows Microsoft Teams to make external calls plus other phone features. On its own, Teams lets you have access to helpful collaboration features, even in its free version, such as: You can schedule an unlimited number of meetings for up to 24 hours at a time.
One question we ran across in our research was “Does calling plan and phone system work with Microsoft Teams?”.
Calling Plan and Phone System will allow you to place external calls with Teams, but it’s unlikely to allow you to replace your existing phone system with Teams. This kind of defeats the point of unified communication, and it can be more expensive than more sophisticated, Direct Routing options.
How do I make a call on Microsoft Teams?
Type a name or an external number to call someone . Note: If your organization has an Enterprise Voice or Business Voice license, you can call anyone from Teams even if they’re not using it. When you’re ready, select Call. Select an incoming call with video turned on or just audio. You can also decline the call.
Can I use Microsoft Teams with external users?
Microsoft Teams free licenses do not support external access. Use guest access to add a person from outside your organization to a team, where they can chat, call, meet, and collaborate on files. A guest can be given nearly all the same Teams capabilities as a native team member.
External users need to have an existing Microsoft 365 work or school account. If they do not have one, they will be directed to create a free account. In all cases, they will need to create a Teams account and know how to use the interface. Applications like Ring. Central and Zoom (among others) all enable external calling with specific plans.
Is teams phone system a good option for external calls communications?
This is one area where Teams Phone System falls down as the option for external calls communications software. The wonders of modern telephony, particularly cloud-hosted systems, may make things significantly simpler and less cumbersome, but we still would not recommend you go it alone in terms of implementation.