Zendesk pricing plans begin from just $19 per user, per month for the Support Teams and Sell Teams plans respectively. However, prices rise depending on the features you want – pick a Suite of add-ons and you’ll be looking at costs of $49 per user, per month for Zendesk.
We should dig in. the Zendesk Suite is the simplest way to get up and running with everything your team needs to deliver seamless support across channels, at great value. If you are looking for a lighter solution, check out our Support-only plans, starting from $19 per agent/month (billed annually).
Then, how much does Zendesk Sunshine cost per agent?
Zendesk Sunshine Pricing Zendesk Sunshine is available in the Suite, which means you can get it for anywhere from $49 per agent per month to $150 per agent per month. This is a great deal, considering the Sunshine platform on its own will cost you at lest $495 per month, although it depends on how many agents you have using it.
What can I learn in the Zendesk support bundle?
Learn how to use your voice channel to speak directly with customers with calls and text messaging. The perfect bundle to learn key features of Zendesk Support. Configure foundational email support for your agents and business.
Additionally, you can opt for a Suite plan, which bundles a number of Zendesk products together, including Support, Guide, Gather, Chat, Talk, Explore, and Sunshine.
Get Certified in Zendesk’s Live chat solution. Use the Talk dataset to gain more visibility into your team’s performance and your voice customers’ experience. Learn how to manage your sales process more efficiently and close more deals faster. Get Certified in Zendesk’s Help center solution, Guide .
What is the difference between using Zendesk and being a professional?
But there’s a big difference between using Zendesk, and being a Zendesk professional. There are a ton of useful features that fly under the radar or are underutilized by most users. These features have the potential to speed up your workflow and even improve your ticket resolution.
This of course begs the query “Why learn Zendesk CRM automation?”
Learn how macros can help you boost your agents’ productivity. Learn to automations alongside other business rules. Learn how to respond to customer’s messages in real time or at their convenience. Learn how to successfully implement Zendesk’s CRM solution, Sell.
What is Zendesk business hours?
Business hours – Essential Define business hours in Zendesk to let your customers know your support availability. Customer satisfaction surveys Let customers provide feedback about their support experience by rating their solved tickets.