Try resetting your modem (and router, if you have one). This often resolves problems where the program locks up or “freezes” during e-filing. Shut down your computer and any other devices connected to your modem.
If it will not open at all: if you get the message “Turbo. Tax cannot be opened because Apple cannot check it for malicious software” then that is caused by the Apple “Gatekeeper” introduced with OS X 10.15 (Catalina). That has nothing to do with Turbo. Tax and will happen for any application not purchased from the Apple Store.
What is TurboTax?
, turbo Tax is a tax preparation software package that is developed by Intuit. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. It is common for some problems to be reported throughout the day.
If you are using Turbo Tax Online, please clear the cookies and cache on your browser, and try once more. If you are using Turbo Tax Desktop, please update the software. If after doing all of the above you are experiencing the same issue, please click here to contact customer support.
A common question we ran across in our research was “Why won’t my TurboTax for Windows Update?”.
One source claimed that if you can’t update your Turbo. Tax for Windows software using the normal update method, you can download and install a manual update file. June 7, 2019 3:51 PM Turbo. Tax updated, now not responding? Why won’t it open? If your wireless connection is interrupted or isn’t working, you won’t be able to successfully update Turbo. Tax for Windows.
How do I update to the latest version of TurboTax?
” There is an update available for your version of Turbo. Tax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates.” (This is repeated twice in the box.).
What if transmit returns doesn’t work?
If you select the Transmit Returns Now button, and it doesn’t seem to be working, the most likely source of the problem is “cookies,” little pieces of code that are sent to your browser so we can personalize your experience.
Why can’t I e-file my tax return?
Sometimes the answer is that simple (hopefully). If you didn’t select Transmit Returns Now, you don’t have a transmission issue. Rather, your return can’t be e-filed for another reason. , turbo Tax will let you know why.
How do I know if I have a transmission issue?
If the status of your return is pending or rejected, you don’t have a transmission issue either, because your return made it to our Electronic Filing Center and/or the IRS/state agency. If you got an error message about your social security number, go here for instructions. If those don’t apply, you’ve got a transmission issue.