, your one Drive account might be frozen because: Your subscription has expired or renewal has failed. View your Microsoft Office account information. Your 100GB Samsung bonus has expired. This was for a fixed period of time and cannot be renewed., other one Drive storage that you purchased or gained through a promotion has expired.
Why won’t my OneDrive account unfreeze?
If you don’t remove enough files within 30 days, your account will be frozen once more and you won’t be able to unfreeze it again. If your account is frozen again, and you have questions, sign in to the One, and drive website.
Yet another inquiry we ran across in our research was “Why is my OneDrive freezing?”.
I if your One. Drive is frozen because you’re over your storage limit, you have two options: 1. Get more storage 2. Delete some files.
How do I unfreeze my OneDrive?
Delete some files Sign in to the One. Drive website and choose Unfreeze your account to temporarily access your files. You’ll have 30 days to remove enough files to be within your storage limit. View the largest files on your One, and drive. Your files will be read-only, but you can download or delete files to get back under your storage limit.
When unfreezing your account, most accounts are restored within 24 hours. If your account isn’t restored after 24 hours, you can email the One. Drive support team. How can I make sure I stay within the storage limit?
What happens if you don’t use OneDrive?
If you have a Skype, Xbox, Hotmail or Outlook. Com account then you also have a One, and drive account. Even if you access the other Microsoft services, if you don’t access your One. Drive account within 12 months, or if you exceed your storage limit, your One. Drive account will be frozen.
Why is OneDrive sync pending but no file visible?
If the One. Drive taskbar/menu bar icon shows Sync pending, you may need to Delete your Office Document Cache. Folder shows Sync pending but no file is visible. If you cannot see any file causing the Pending status, it could be that the file causing the sync error is a Hidden file.
Why do I keep getting emails from Microsoft OneDrive for business?
If you receive an email like this, it’s because either: You haven’t used your One. Drive account in two years. You used your work or school account to create a personal Microsoft account some years ago. This could have been for Xbox, Skype, or Outlook. Com, but resulted in a One. Drive account also being created.