Twilio ( / ˈtwɪlioʊ /) is an American cloud communications platform as a service ( CPaa. S) company based in San Francisco, California. Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs .
The Twilio Customer Engagement Platform can be used to build practically any digital experience, using capabilities like SMS, WhatsApp, Voice, Video, email, and even Io. T, across the customer journey. Twilio powers communications for more than 190,000 businesses, and enables nearly 932 billion human interactions every year.
Twilio is a developer platform for communications : the Twilio Customer Engagement Platform. Twilio’s programmable application program interfaces (APIs) are a set of building blocks developers can use to build the exact customer experiences they want.
While writing we ran into the question “What is a use case for Twilio?”.
Use-case APIs power higher-level abstraction for tasks such as authentication, call routing, and message orchestration. More than a million developers and leading brands are using Twilio to build innovative communications solutions: Trulia uses Twilio to track and connect real estate agents with home buyers.
One of the next things we wondered was, what can Twilio messagingx do for You?
, twilio messaging X has everything you need to engage with customers, as one of the world’s most widely-used, trusted, and accessible communication tools. You can use Messaging. X to send and receive SMS, MMS, and OTT messages at scale with purpose-built APIs like Programmable Messaging and Conversations, using phone numbers in more than 180 countries.
Twilio offers API for phone service and makes the sending, receiving of the SMS an easy one. Some of the top companies that use Twilio in their tech stack are Reddit, Airbnb, and Uber. With our Twilio customers list, you can quickly plan your multichannel marketing efforts to maximize ROI and revenue generation.
How can Twilio be used to build customer surveys?
Using Twilio you can build automated surveys that call your customer at the point of service to get immediate feedback. Companies like Survey Monkey are using automated surveys to create better customer experiences.
Which companies use Twilio to connect real estate agents?
1 Trulia uses Twilio to track and connect real estate agents with home buyers. Com enable users to communicate directly with each other without revealing their private phone numbers. 3 At Zendesk, staff can talk with customers directly through the help desk web interface., and more items.