Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Twilio was founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis and was originally based in both Seattle, Washington, and San Francisco, California.
What is Twilio?
Twilio is a developer platform for communications: the Twilio Customer Engagement Platform. Twilio’s programmable application program interfaces (APIs) are a set of building blocks developers can use to build the exact customer experiences they want.
As Chief Product Officer Eyal oversees the execution of Twilio’s future product roadmap, working to deliver on its vision to build the leading customer engagement platform.
How does Twilio manage its phone number inventory?
Twilio has dedicated teams and patented processes all dedicated to the management of its phone number inventory. Twilio customers can search Twilio’s phone number inventory to find one that fits their use case – be it by region, country, or what the number can spell alpha-numerically when written down.
What companies has Twilio bought?
In October 2018, Twilio announced they were acquiring Send. Grid, a Denver, Colorado-based customer communication platform for transactional and marketing email, for $2 billion.
What are the best Twilio alternatives in 2021?
Vonage Communications APIs (formerly Nexmo), Plivo, Bandwidth, and Telnyx are the most popular alternatives and competitors to Twilio.
SMBs and startups that are trying to establish international communications using Voice and SMS APIs will likely find Twilio too expensive for their current budget and needs. Twilio is missing advantages like free incoming SMS and free or low-cost live support teams.
What is Twilio’s competitive advantage?
Twilio has a competitive advantage because it is highly rated for its ease of use and the flexibility it offers companies . The platform allows clients to build and expand their communication capabilities and its software is highly editable and integrates with many solutions.
You should be asking “What is Twilio missing from its competitive communications solutions?”
Twilio is missing advantages like free incoming SMS and free or low-cost live support teams. The communications solutions highlighted here offer competitive features like free inbound SMS incoming messages and direct carrier connections.