Account corruption : Another reason why you might not be able to connect Outlook to the network is that the account you are using is somehow corrupt or having issues of its own. When this happens, the application will not be able to make use of your account to log into the mail server.
What does ‘outlook cannot connect to server’ mean?
The ‘Outlook cannot connect to server’ error may render your Outlook account useless and result in a data loss situation, if not resolved. The error prevents you from accessing the Outlook account and mailbox items as it fails to connect to the Exchange server.
Summary: Outlook may fail to connect to the Exchange server due to several reasons. The error occurs when authentication between Outlook and Exchange server fails due to corrupt profile, damaged or inaccessible OST file, synchronization issues, etc.
How to fix outlook not connecting to Exchange Server Error?
Outlook may fail to connect to the Exchange server due to authentication failure, if your profile gets damaged. In such a case, you can create a new Outlook profile to fix the error. The steps are as follows: Open Control Panel and search ‘Mail.’.
Why can’t I access my Outlook Mail?
Try connecting another device to the same network. If the device has Outlook, try to launch it and see if it works properly. Try accessing your browser and navigate to the mail’s website and see if you can retrieve your mail from there. If there is an issue there and you are unable to connect, it probably means there is an issue with the servers.
Another common question is “Why can’t I log in to Outlook?”.
If your credentials are correct and still if you’re unable to log in, check if your Outlook is online. This is important because, in the offline mode, Outlook can’t connect to the Microsoft Exchange servers, and thus, will throw the “Outlook cannot connect to server” error.
Why can’t I connect to any servers?
Another thing to check before we start technical workarounds is that there is a valid internet connection. If there is an issue with the network or it is not open, you will not be able to connect to any servers whatsoever.