Poor internet connection is one of the main reasons why Microsoft Outlook may go offline. Try reconnecting network cable or restart your WIFI connection. If you are sure your internet connection is faultless, then you can try the next fix. If your internet connection is right, then it could be that Outlook may be set offline.
If the status bar at the bottom of your Microsoft Outlook window shows Working Offline, it means Outlook’s disconnected from your mail server. You can’t send or receive email until you reconnect. The first thing to check is your Internet connection by trying to connect to a website.
How to fix outlook 2010/2013/2016 offline?
If Outlook is always starting offline, make sure you have an active internet connection. If your internet connection is right, then it could be that Outlook may be set offline. Take a look at: 3 exchange server accounts, and 4 build a new profile in outlook 2010/2013/2016.
But due to some minor problems like server goes down and electricity goes down the user is unable to access the internet every time. So, in that case, users are unable to work on Outlook 365 and they need to export Office 365 to Outlook PST to gain access in offline mode.
How do I reset work offline mode in outlook?
The Work Offline option is available under the ‘ SEND/RECEIVE ‘ tab in Outlook. Click the ‘Work Offline’ option to reset work offline mode and reconnect to the Exchange or mailbox server. Check the status. It should reconnect to the server and display Connected: Exchange Server or similar status in the status bar.
What happens to your email account when you are offline?
When you are offline, all accounts use the scheduling send/receive time in the Send/Receive Groups dialog box. For IMAP e-mail accounts, folders are not available when offline. When you work offline, Outlook connects to the mail server only when you choose for it to do so.