Xero is a robust accounting solution with sophisticated accounting features, ample reports, 800+ integrations, and unlimited users., unlike quick Books Desktop, Xero also has the mobility and modern UI of cloud-based software. The software has over 2,000,000 users and is the primary accounting solution for over 16,000 accounting firms.
Xero has long had a “soft” limit of 1,000 transactions a month. In the past, when a business exceeded this number, Xero could become slow to respond and take a long time to generate reports. But how strict is that 1,000-transaction limit today?
We have three separate small companies all of which require Xero accounts to manage them separately. Two of them are part of the same group. Is there some way to link accounts together?
This begs the inquiry “Does Xero have phone support?”
Xero has never offered phone support and has relied on email support. Users have complained about the lack of phone support forever, but this wasn’t as much of a problem in the past as Xero usually answered emails within an hour or two. Now, it can take up to a day to hear back from a representative.
Personally I love Xero but for a 1 person contractor having a 20 transaction limit per month is not quite a enough and once you have used up the “bonus transactions you only have the option of upgarding which costs twice as much per month. Xero please expand the limit to 40 transactions for the base package.
Can multiple users access the same set of data in Xero?
With Xero accounting software, multiple users can access the same set of data in the cloud at the same time, from any device. This video tutorial shows you how to invite new users and set up the appropriate level of access.
What are the disadvantages of using Xero?
Not Intuitive: Many users say Xero is not very intuitive. There is a bit of a learning curve, although not as bad as Poor Customer Service: Several users take issue with the lack of phone support, and more and more users have complained.
One way to consider this is but if your business needs project management or multi-currency support, Xero doesn’t come cheap. The Early plan limits users to only 20 invoices. If you run a small business, explore all of your options by checking out the top alternatives to Xero.
Does transaction history affect Xero performance?
Testing showed that performance problems will come more from simultaneous load on the system rather than the volume of historical transactions. Even with transaction volumes 10 times what Xero indicates as the upper limit, Xero shows no ill-effects due to transaction history. However, the performance impact of transaction entry is greater.