Subscription Cancellation Policy You can cancel auto-renew at any time to cancel your subscription. Why does survey monkey ask for payment? If you purchase more Audience responses than allowed in your plan, you may be charged overage fees. Free plans have a response limit per survey.
To cancel a paid subscription, go to your Billing Details from My Account and cancel auto-renew. Or you can delete your account, if you don’t want to keep it or your survey data any longer. Setting Up Survey. Monkey as a Vendor.
Log in to your Survey, and monkey account. Click your username in the upper-right corner and select My Account. Click the Billing Details tab. Under the Billing Profile section, go to Auto-renew. Click the link next to the auto-renew setting to disable or cancel auto-renew and follow the steps.
Can I purchase SurveyMonkey as a monthly plan?
, * survey Monkey Audience responses are sold separately. A monthly plan is a great option if you don’t want to pay for a whole year at once — you can pay and renew month to month.
What happens if I miss a payment on my SurveyMonkey account?
Learn more about the three mobile apps Survey. Monkey has available for download. If you miss a payment or cancel auto-renew before your next billing date, your account will downgrade to a free plan. To send surveys with paid features or to view and export all data, you’ll need to upgrade to a paid plan again.
What happens to my survey data when I cancel a team?
Your surveys and data aren’t deleted, however, you may not be able to use the paid features that let you view all your data unless you re-upgrade to a pro plan. If you’re canceling a team, all user accounts will downgrade and the team will be dissolved.