One of the main causes of Cisco Web. Ex connection problems is actually how you connect to the Internet. When you have a slow, or unreliable connection, Web. Ex may not be able to work properly. Sometimes, you may not even realize that you have a problem until you try and use Web, and ex.
Also, why is my WebEx performance so slow?
We had to swap those devices out for the affected users to improve Webex performance. Fortunately for us, we only had a handful of these devices deployed. You can check your CPU model to see if it is in fact an ultra low-voltage CPU.
Why does my WebEx meetings Suite take so long to load?
After a major Webex Meetings Suite upgrade containing more new features than a regular service pack release, you may encounter a long load time, as more files have to be downloaded and installed. Loading times depend on your network’s bandwidth and the amount of traffic at the time of the download.
Why does webex freeze?
, web Ex client freezes section of laptop screen when undocking computer. Over the last few days, we have noticed that the Webex client will leave a frozen chunk of the screen where the app would appear if it were running in the foreground. We usually see this when a laptop is undocked from a docking station and the screen re-adjusts the scaling factor/resolution.
Why does the WebEx client leave a frozen chunk of screen?
Over the last few days, we have noticed that the Webex client will leave a frozen chunk of the screen where the app would appear if it were running in the foreground. We usually see this when a laptop is undocked from a docking station and the screen re-adjusts the scaling factor/resolution.
Click on Advanced Settings and then un-check Hardware acceleration for video. After completing these steps you should be able to join a Webex meeting, with video, without it crashing. I have exactly the same problem. I think it might be a problem with sharing the camera driver with other apps.
Why is my WebEx pinned at 100%?
You may see it pinned at 100% while using Webex with video. We had a few devices in our organization with this issue, and it was related to ultra low-voltage CPUs on some Dell laptops. We had to swap those devices out for the affected users to improve Webex performance. Fortunately for us, we only had a handful of these devices deployed.
How to fix Cisco WebEx connection problems?
This results in Web. Ex connection problems: calls where the audio cuts in and out, where the video lags, and where the audio and video don’t sync properly. To fix Cisco Web. Ex connection problems, here’s what you have to do: Check if the Web. Ex service is operational and there are no issues. You can do that on their service status page.