Confluence integrates with Jira Software and Jira Service Desk to help your team ship projects faster and deflect helpdesk tickets. Are Jira and Confluence the same? Jira and Confluence are two different products, though both produced by the same company, Atlassian.
Some believe that a confluence is a wiki-collaboration tool that enables the business to store and organize the content concerning their projects. On the other hand, Jira is a bug and issue tracking tool that enables the organization to resolve issues, track bugs, and manage project functions efficiently.
How do confluence and Jira work together?
Confluence and Jira are powerful tools on their own. Together, they transform the way that your team collaborates on projects, builds software, tracks key decisions, and more. There are many ways to integrate Confluence and Jira, but here we’ll focus on the basics.
This is what our research found. jira applications and Confluence complement each other. Collect your team’s thoughts, plans and knowledge in Confluence, track your issues in your Jira application, and let the two applications work together to help you get your job done. Here’s some ways you can get Jira and Confluence working together.
Add a Jira shortcut to a Confluence page . 1 Copy the URL of your Jira project. 2 Navigate to the Confluence space you’d like to connect it to. 3 Tap the Add shortcut option in the Confluence lefthand sidebar. 4 Paste your Jira project URL in the Edit space shortcuts dialog box, and name your shortcut for easy reference.
What can you do with confluence?
Create, collaborate, and organize all your work in one place. Confluence is a team workspace where knowledge and collaboration meet. Dynamic pages give your team a place to create, capture, and collaborate on any project or idea.
What is the use of Jira in project management?
JIRA is a tool developed by Atlassian, which is an Australian Company. The main purpose of Jira is to track bug track related issues, and it is used for project management. Jira is designed for project management in an agile way, and that is the reason for which most of the official documentation is written with this.
You can link a space to a service desk project if Confluence and Jira Service Management have the same Atlassian Cloud domain name. You can also unlink or change Confluence spaces whenever you like. From the application dropdown, select the Confluence site you want to link to. Select the space name or choose Create a knowledge base space.
How do I create a knowledge base in Jira service management?
To create your team’s new knowledge base and link it to your service desk project: From your service desk project, go to Project settings > Knowledge base. Choose Link to a Confluence space. You can link a space to a service desk project if Confluence and Jira Service Management have the same Atlassian Cloud domain name.
How do I create an issue in Jira from a page?
Highlight some text on your page and choose the Create Jira issue icon that appears above the highlighted text. Enter your server (if you have multiple Jira sites connected to Confluence), project, issue type and description. Your highlighted text will populate the issue summary automatically.