Jira Software provides a number of custom fields, which are made available in the Jira platform REST API. The custom fields are: Sprint, Epic link, Epic name, and Story points . You can read and edit these custom fields via the issue resource of the Jira Platform REST API.
Other APIs, such as the Development Information, Builds, and Deployments APIs are available to both Atlassian Connect apps and on-premises tools using Jira Software’s OAuth credentials for system-to-system integration .
What is the Jira REST API?
The Jira REST APIs are used to interact with the Jira Server applications remotely, for example, when configuring webhooks. The Jira Server platform provides the REST API for common features, like issues and workflows.
Does jira interface with servicenow?
Jira is always built on the Jira platform and does not use any other platform to work on., service Now is not built on the Jira platform, and this is one of the major differences between the two. Jira setup is easy, and installation can be done sooner than expected.
This integration will add a record to a table in Service. Now automatically whenever a new issue is created in Jira. You need not waste any more time with manual efforts to keep them updated on the priorities.
, service Now installation is not easy, and the setup takes time. Jira takes about 1.2 average months to go live, while Service. Now takes 4.5 average months to go live., service Now’s service depends on the requests raised, and it is not solved by the same group of people who handle other issues.
In short, for many Software teams, Jira is the natural choice for Issue/Project management. This is especially true when other Atlassian products are used for Software Development too. With the above positioning of Service. Now & Jira in the IT Service Management & Software development space in mind, the need for integration becomes obvious.
While we were reading we ran into the question “When do ServiceNow incidents need to be forwarded to Jira?”.
Incidents reported by a user on Service. Now need to be forwarded to Jira as an issue to be solved by the Software team When the Software team encounters infrastructure issues, they need to be forwarded to Service. Now as an Incident.
What are the custom fields in the Jira API?
The custom fields are: Sprint, Epic link, Epic name, and Story points. You can read and edit these custom fields via the issue resource of the Jira Platform REST API.
Why can’t I view something in Jira without logging in?
These restrictions mean that if you don’t log in, you access Jira anonymously. If you log in and don’t have permission to view something in Jira, you won’t be able to view it using the Jira REST API either. In most cases, the first step in using the Jira REST API is to authenticate a user account with your Jira site.