If you see a red circle with a cross, it means that the version of One. Drive on your PC is out of sync. To find out why, go to the right side of the taskbar, right-click One. Drive, and select View sync problems. We also recommend that you follow steps provided in this article on how to Fix One. Drive sync problems.
A frequent inquiry we ran across in our research was “Why do my one drive files have an x?”.
But, it is an annoying error. Till now, the exact reasons for red x on files Windows 10 is unknown. But, when this issue occurs, it usually means that the file/folder/disk is not refreshing, updating, or syncing. If you are also bothered by this question, don’t worry!
You could be asking “Why is there an X mark on my OneDrive folder?”
If you’re seeing an X mark on a folder, it means the version on your PC is out of sync. To find out why, go to the right side of the taskbar, select the Show hidden icons arrow, press and hold (or right-click) One. Drive, and then select View sync problems. Please take a screenshot of the diagnostic and get back to us.
What do the OneDrive icons mean?
, one Drive icons show the status of files and folders (including the files and sub folders within them) that are open, syncing, synced, or items that cannot sync. If you see a red circle with a cross, it means that the version of One. Drive on your PC is out of sync.
Why won’t OneDrive back up my files?
In our case at least, One. Drive’s storage capacity was maxed out. Had to disable syncing of local folders – which the client didn’t want backed up anyway – then clear/remove those files from her account on the One. Drive website to resolve it.