, and if docusign. Com is actually down then you can resolve the issue by doing following: Wait for the site going up again. Post an inquiry at its forum, twitter or Facebook Page.
Is docusign having problems?
, if docu Sign is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
While researching we ran into the query “Why is DocuSign not working?”.
Check your email Junk or Spam folder. If the Docu. Sign email is located in these folders, mark the email as not-junk or not-spam. Add the following email addresses as Safe Senders (aka Trusted Senders) your email client. Please whitelist the following Docu. Sign system sending email addresses: dse@docusign., and net., and dse_demo@docusign., and net.
Another thing we asked ourselves was: how to open DocuSign?
Some articles claimed open the Docu. Sign ” Completed” email. Click REVIEW DOCUMENT to open the documents in your browser. Copy the multi-character security code at the bottom of the email, go to www., and docusign. Com, and click Access Documents. Paste the security code from the Docu. Sign Completed email, and click GO. The document that you signed opens.
How do I contact DocuSign customer support?
Log into Docu. Sign Support Center, where you can add comments to your case. If you chose to request a callback, a Support Expert will call you as soon as possilble. If you chose your email address as your preferred method of contact, you can reply directly to this email. If you chose the Online Support Center as your preferred method of contact, you will receive an email from “Docu. Sign (do not reply)”.
What do you need to know about DocuSign?
, via docu Sign is unique, documentable, encrypted, and tamper-evident. For each executed envelope, Docu. Sign creates a Certificate of Completion, which provides a rigorous audit trail of the Docu. Sign transaction, including who signed and when., docu Sign is ISO 27001 certified as an information secu-rity management system (ISMS).