Fix connection problems. If you’re having trouble connecting your Chromebook to the internet, try the steps below. Test your Chromebook after each step to see if the problem is fixed. If you’re still having trouble after trying these steps, contact your Chromebook manufacturer. Can’t connect to Wi-Fi. Make sure Wi-Fi is on.
Why can’t my Chromebook connect to my WiFi?
However, if your other devices can’t also connect to your network or if your Chromebook can connect to public hotspots, then the problem is clearly with your network. Refresh your connectivity by power cycling your network equipment: simply reboot your router or modem.
If you can’t connect your Chromebook to a wireless network, it could be due to a few reasons:
Your Chromebook’s Wi-Fi is disabled. Communication issues between your Chromebook and the router. Competition between preferred wireless networks. Problems with the device’s internal hardware.
How do I know if my Chromebook has Wi-Fi?
If there is a Wi-Fi on sign, it proves your Chromebook is connected to a network and You don’t need to do the next step. If there is a Wi-Fi off icon, it proves your Chromebook cannot connect, and you need to do next step.
To connect to the Internet, use a compatible Wi-Fi network. At the bottom right, select the time. Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
Another inquiry we ran across in our research was “How do I Turn on or off Wi-Fi on my Chromebook?”.
The most frequent answer is: click No network. Note: If you see “Connected to” and your Wi-Fi network name, your Chromebook is already connected to Wi-Fi. To turn on Wi-Fi, click the switch.
What Wi-Fi networks work with Chromebooks?
Wi-Fi networks that work with Chromebooks 1 Open networks that don’t require a password 2 Secure networks that use WEP, Dynamic WEP, WPA-PSK, WPA-Enterprise, or WPA2-Enterprise settings 3 We recommend WPA2, as it is more secure than WEP or WPA 4 Standards: 802.11 a/b/g/n and 802.11ac for AC-equipped Chromebooks.
How do I fix a Chromebook that won’t turn on?
If your Chromebook has an Ethernet port, you can plug it directly into your modem to circumvent any Wi-Fi issues. If you can connect this way, the problem may lie with your Chromebook’s Wi-Fi receiver. Powerwash your Chromebook.