Make sure that your browser settings have not blocked access to the microphone and camera. Go to the Blackboard Collaborate Support site (24/7 support) to ask for help and find answers to common issues. Use the Blackboard Chat Bot in the My Settings panel inside the session.
What if I cannot hear audio in the Blackboard Collaborate Ultra meeting?
You can either call in via the phone (only 25 callers are able to do this), or you can download the Blackboard Mobile app and access the Blackboard Collaborate session that way. Have more questions?
This includes attendees using the Blackboard app or the Blackboard Instructor app. Mute individual attendees: Point to an attendee with their audio on. Select Attendee Controls and select Mute. Mute all attendees: Select More options at the top of the Attendees panel.
Does blackboard record?
When taking a proctored exam, the Blackboard can record you using both the webcam and the microphone of your computer. It achieves this through the Respondus Monitor proctoring software that is capable of accessing your webcam and the microphone. However, on normal logins, Blackboard cannot record the user.
How do recording files appear in Blackboard Learn?
The recording should appear within the data retention window when the course is restored on the same Blackboard Learn system. Contact your administrator for more specific information about data retention at your institution. Your administrator can copy a course with users and retain grades and recording files. What do students see?
The new recording will contain only the activity that took place after you erased the earlier recording. Blackboard Collaborate with the Original experience allows Participants to view recordings of a session if the Moderator records a session. Your organization determines how you access these recordings.
However, on normal logins, Blackboard cannot record the user. Once you access the exam or test through the special browser, the microphone, and the webcam are automatically launched. Concerning the microphone, Blackboard records sounds and voices while you are doing the test. This is because someone may be giving you answers.
How do I add caption to a blackboard recording?
1 From Collaborate scheduler, select Recordings and find the recording you want. The Collaborate Scheduler is available in Blackboard Learn and LTI compliant LMS courses. 2 Select the Recording options menu, and select Add caption source. 3 Browse for the VTT file and upload it.
How do I enable audio and video in collaborate?
Plug-in your equipment before joining the Collaborate session. When Collaborate launches, accept any browser pop-up dialogue boxes that ask you to allow audio and video. Choose which audio and video inputs you want to use when you enter Collaborate or start your audio.