Set a rule in Outlook on the web for a shared mailbox Select the Settings menu icon and choose Mail. In the Mail > Automatic processing section choose Inbox and sweep rules. In the Inbox Rules section choose the + (plus) icon to add a new rule. Give the rule an appropriate name. Add conditions, actions, and exceptions accordingly.
If you are using Outlook 2010, Outlook 2013 or Outlook 2016 and have added the shared mailbox as an additional Exchange account, then you can have non-server-based rules as well (such as “Display a Desktop Alert”) but these of course won’t be executed when Outlook isn’t running.
While I was writing we ran into the query “How do I set up a rule for a shared mailbox?”.
There is indeed no direct way to set up a rule for a shared mailbox when it only has been linked to your own Exchange mailbox account. However, there are several other ways to still get this to work either within Outlook or by using Outlook on the Web (also known as Outlook Web App or OWA).
Do outlook rules only apply to inbox?
Outlook allows you to run the new rule on messages currently in your inbox. You can also choose to have this rule apply to your current account or to all accounts you have setup in Outlook. Click on the File tab.
Our answer is that 1 Select the Settings menu icon and choose Mail. 2 In the Mail > Automatic processing section choose Inbox and sweep rules. 3 In the Inbox Rules section choose the + (plus) icon to add a new rule. 4 Give the rule an appropriate name. 5 Add conditions, actions, and exceptions accordingly. 6 Select OK above the rule wizard to save the rule.
How to manage shared mailbox in outlook on the web?
Another Outlook on the web session opens in a separate window, allowing access to the shared mailbox. Select the Settings menu icon and choose Mail. In the Mail > Automatic processing section choose Inbox and sweep rules. In the Inbox Rules section choose the + (plus) icon to add a new rule. Give the rule an appropriate name.
How do I disable a rule in outlook for business?
All you need to do is deselect the check box for “Turn on this rule” to disable it. Outlook allows you to run the new rule on messages currently in your inbox. You can also choose to have this rule apply to your current account or to all accounts you have setup in Outlook.