Because based on my research, “ Offline ” appears when you are not signed into Teams. To check this, please kindly switch to another network to see if the problem still exists. Please make sure there are no Firewalls set against Teams.
The next thing we asked ourselves was; why microsoft teams showing offline?
Microsoft Teams now has an “Appear offline” status option. The option allows you to seem to be offline while you’re actively signed into Teams. The feature should be useful when trying to work privately. Microsoft Teams allows you to set your status to tell people if you’re available to chat with or to call.
After a fresh version of Teams was installed on the users machine, all the status problems disappeared, so if anyone else has the same problem – try uninstalling & re-installing the Teams app! Don’t forget the new Offline Presence status!
Why is my Microsoft Teams status not syncing with previous networks?
If it’s in the same situation as the previous network, it might be related to your account. To roll out this possibility, please sign into your account to Teams on the web to see if your status sync as you open/minimize your Teams Desktop App window.
One article claimed that /available in the search bar within the Teams app, or; Press your photo icon > click on your status > reset status Try resetting your Teams status to set it back to available. In my users case this did absolutely nothing, didn’t change the status within the Teams app whatsoever.
What is the difference between “offline” and “available” in teams?
Based on your description, I understand that your Teams status goes into “offline” only when you minimize the window, while if you are using Teams, the status appears normal (available, busy or else). Please correct me if I was wrong.
Why can’t I login to my Microsoft Teams account?
In my experience Microsoft generally advise logging in via the browser to either a) clear whatever cache is causing the status to get stuck, or b) verify it is a local issue and not one with the Teams app. Just ask the user to login to teams., and microsoft. Com and verify if their status changes.