Your entitlement to a refund depends on where you are in your billing cycle. According to Microsoft, you can request a refund if either of the two conditions is met: You bought an annual subscription to Office 365 within the last 30 days. You have a monthly subscription and cancel within 30 days of your last renewal.
Should you decide to claim a refund, all your Office apps will immediately go into a reduced functionality mode. You can still use the apps to read and print documents, but you will not be able to edit documents. You will also lose additional Office 365 benefits such as One. Drive storage space and Skype minutes.
Can I Cancel my Office 365 subscription and get a refund?
“You can also cancel your Office 365 subscription and receive a pro-rated refund of any unused remaining days between the date of cancellation and the date that your Office 365 subscription ends.” FALSE — this is definitely NOT true.
Do I get a refund if I cancel my subscription?
Generally, if you cancel your subscription within 30 days of purchase or within 30 days of your initial purchase of your regular subscription, you will get a refund. Otherwise, you will be charged for the entire subscription period. Usually, you will receive the refund within 3-5 working days after canceling your subscription.
One thought is that Should you claim a refund, your Office apps will immediately go into a reduced functionality mode. You will still be able to open documents and print them, but you will not be able to edit anything. If you don’t claim a refund, your apps will continue to work until the end of the subscription period.
This of course begs the inquiry “How do I Cancel my Office 365 subscription?”
To cancel your Office 365 subscription. Under Microsoft 365 subscription, go to Expires on or Cancel link. An option to process a refund for the unused time will appear. Contact Microsoft if you get an error that you can’t cancel as it’s already been paid until.
What is Microsoft 365 and how do I return it?
Microsoft 365 is the new name for Office 365. Who you purchased from? Microsoft direct or a third party. Refund/returns go through the company/store you bought from. Only ask Microsoft for a refund if you bought directly from them. Is it a one-time purchase or a Microsoft 365 annual plan?