Jira can only send email notifications if SMTP email has been enabled (see Configuring email notifications ). Jira’s default setting is to not notify users of their own changes. This can be changed on a per user basis via their profile preferences.
To diagnose why a user is or is not receiving notifications for an issue: Choose > System. Select Notification helper. Jira can send a maximum of 100 emails per day on the Free plan, then email notifications will be paused until the following day. You can upgrade your plan to allow for more email notifications.
Some believe that in addition to the tips mentioned in this article, if your team is using Jira Server or Data Center, when you upgrade to Jira 8 you can take advantage of Batched Email Notifications.
Any email address that you wish to alert. A single email address notification will only be sent if the issue is publicly viewable (as the email address of a non-Jira user could be specified, in which case a security check is not possible).
It’s not that you don’t care, you’re likely just overwhelmed by the sheer volume of Jira notifications hitting your inbox. Notification fatigue can cause major delays when we don’t respond to critical items. Teams may stop using ticket comments altogether because they don’t trust that their coworkers are even reading the notifications.
Can jira send email reports?
Jira can send email notifications to users when significant events occur. For example, you can get notified when an issue is created or completed, or when any of the issue fields is updated. For all of the following procedures, you must be logged in as a user with the Jira Administrators global permission.
Why am I getting emails from multiple recipient lists in Jira?
Jira will log the fact that this user was on multiple recipient lists. Each user on your Jira Cloud site (including you) can choose to turn off email notifications for certain situations, to reduce the amount of email they get from Jira.
Is there a way to report on project status in Jira?
Normally, it would have been enough input for a daily Jira report email. At this company, however, people are logging hours in multiple systems, not just Tempo Timesheets. That’s why they needed a well-designed solution with a larger scope to report on project status .
How do I change the default email format in Jira?
Each Jira user can specify in their profile preferences, whether to send outgoing emails in either text or HTML format. Jira Administrators can specify a default email format by going to Administration ( ) > User Management > User Preferences. The HTML email format can accommodate internationalized words in the ‘Issue Details’ section.